Terms & Conditions
These terms apply to all junk removal, clearance and disposal services provided by Junk Hero within Dubai, UAE.
Quotations
Quotes are based on the volume, type and accessibility of the items described. If the actual job differs materially, we will confirm any change with you before starting work.
Bookings and timing
Same-day service is offered subject to crew availability. We will notify you promptly if traffic, building access or permits affect the agreed arrival window.
Items we cannot take
We do not remove hazardous materials such as chemicals, asbestos, medical or flammable waste. Please tell us in advance if such items are present.
Customer responsibility
You confirm you are authorised to dispose of the items collected and that building or community approvals for removal work have been obtained where required.
Payment
Payment is due on completion of the job unless otherwise agreed in writing. Prices quoted include labour, loading and disposal with no hidden charges.
Liability
Our crews work with care. Any claim for damage must be reported within 24 hours of the job so we can investigate and resolve it fairly.
Questions? Call or WhatsApp us on +971 54 274 5381.